Complimentary Delivery

Once your order is confirmed we are unable to alter the delivery address or method, or any details within your order, such as product, number of products, size, colour
You can track the status of your order through the link in your shipping email
Official photo ID is required for all delivery methods: accepted forms of ID are UK or international passport, UK driving license or EU ID card

Your order will be delivered by UPS
Multiple items within the same order are likely to be shipped in separate parcels: you will receive multiple tracking numbers that might lead to different delivery times

For orders in selected London postcodes, enjoy same day delivery before 1:59pm
For orders in Greater London, Manchester, Birmingham & Liverpool, enjoy next day delivery before 1:59pm
Your order will be delivered by Temis
You will be sent a QR code on the morning of your scheduled delivery. This QR code and official photo ID will be required upon delivery
Available on orders above £200

Click & collect can be selected at checkout and is available at; New Bond Street, Sloane Street, London City, Leeds, Edinburgh, London Westfield, London Selfridges, Birmingham, and Manchester. Next-day collection available at London stores only.
You will receive an SMS when your order is ready for collection in store
Official photo ID, order confirmation email & payment card used required for the collection – the name on your ID must match the name on your order confirmation email
Multiple items within the same order may arrive in store at different times, please wait until you have received all ‘ready for collection’ emails to collect

MyLV Heritage and Now Yours shoes/clothing products take 8-12 weeks for delivery
Exotic pieces can take up to 12 weeks for delivery
Fine jewellery orders may take up to 2 weeks for delivery due to UK hallmarking regulations
No perfume delivery within Northern Ireland