Returns & Exchanges

Exceptions:

  • No exchanges and returns for personalised items


Requesting a return:

  • You must ‘Request a return’ in MyOutrageLdn account before returning an order
  • Refunds will be made to the original purchaser, in the original method of payment


Return conditions:

  • Item must be returned in original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes.
  • Perfume boxes must still be sealed (with its sticker or crystal film) and may only be returned in the UK
  • Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return