Returns & Exchanges
Exceptions:
- No exchanges and returns for personalised items
Requesting a return:
- You must ‘Request a return’ in MyOutrageLdn account before returning an order
- Refunds will be made to the original purchaser, in the original method of payment
Return conditions:
- Item must be returned in original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes.
- Perfume boxes must still be sealed (with its sticker or crystal film) and may only be returned in the UK
- Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return